Overview

We are hiring a Software/Support Engineer. Headquartered in Los Angeles, California, Right Balance provides top-tier technology talent for innovative companies in the US. We’re in the top 50 companies to watch in LA.

Engagement Details

Our client is building a developer operating system that lets engineers iterate against production-like environments, easily share live previews with stakeholders, and effortlessly scale their builds and workspaces. You will work closely with our customers to effectively deploy and maintain our products and ensure their engineering teams are able to maximize productivity. You will own product features and develop both internal and external tools. You are open-minded, hungry for feedback, and collaborate well in a fast-paced environment.

Responsibilities Work directly with customers to address their issues with high quality support and maintaining a high level of customer satisfaction. Own and drive feature development, tool creation, and improving internal processes. Collaborate with team members across engineering, marketing, sales, etc. Providing continuous customer feedback and collaborating with our co-founders to develop our product and technical roadmaps.

Tech Stack- Typescript frontend, Go backend, Linux / Bash - based environment

What’s in it for you

1. Learn and evolve your skills using the latest and greatest technology tools in a rapidly growing company.
2. Learn from the best people around you. We constantly challenge the status quo and invent new ways of building a great product.
3. Flexible hours. Join daily standups, sprint planning, and retrospective meetings. Other than that you’re in control of your own schedule.
4. 100% remote. Work anywhere, whether it is remotely in the comfort of your home, in a shared co-working space, in an RV on the beach, or while being a nomad in another country.
5. Work on challenging problems, innovate, and positively impact many people's lives while having fun doing it.

Required Qualifications

• Advanced speaking and writing English. Able to have a real-time conversation.
• 3+ years of full-time hands-on Software Development experience.
• 2+ years of full-time hands-on AWS or Azure or GCP experience.
• 2+ years of full-time hands-on DevOps or IaC (Infrastructure as Code) experience.
• Deep expertise in Linux environment, command line, and Bash
• Experience with Linux systems networking and security, container management, Kubernetes, distributed systems, and cloud infrastructure (AWS, GCP, Azure, etc.).
• Strong communication skills when digging into problems, presenting solutions, and collaborating on complex technical challenges.
• Attention to detail when writing high quality and efficient code.

Nice to haves

• Go experience
• Typescript experience
• SQL experience
• NoSQL Experience
• Proven track record of developing in popular languages like TypeScript and Go with common frameworks and technologies (protobuf / gRPC).
• Bachelor’s degree in Computer Science or equivalent demonstrated ability.

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and is looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, the latest technologies, and consistent processes to help companies scale.

What is the length of your engagements?

Most of our long-term full-time engagements last multiple years. It allows you to evolve your career with the client company taking on more responsibilities.

What’s your company size?

The Right Balance team is 60+ engineers going to 100+ by the end of the year. The current client size team is 21+ people. The timing is great to be a part of a rapidly growing team making meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current engagement is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

Client First: we only win when our clients win. We treat client challenges as our own.

Ownership: we embrace responsibility, taking on challenges, getting them to completion, and enjoying getting things done.

Quality: we’re passionate about achieving quality outcomes by applying meticulous attention to detail.