Overview

We're looking for a Business System Analyst. Headquartered in Los Angeles, California, Right Balance provides top-tier technology talent for innovative companies in the US. We’re in the top 50 companies to watch in LA.

Engagement Details

We improve the commerce experience by connecting brands, retailers, and consumers through beautiful, smart software. We love a good challenge, and we have fun achieving our goals. The Business Systems Analyst reviews, analyzes, and evaluates user needs to create systems solutions that support overall business strategies. Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation. This role functions as the liaison between IT and users, and requires both business and technical expertise.

Responsibilities

• Reviews, analyzes, and evaluates user needs to create systems solutions that support business strategies;
• Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation;
• Works with internal teams to obtain an in-depth understanding of the product and the documentation requirements;
• Produces high-quality documentation that meets applicable standards and is appropriate for its intended audience;
• Contributes to and maintains the information architecture;
• Participates in scrum ceremonies and actively contributes to SDLC;
• Researches information using available internal and external resources;
• Performs other related duties as assigned.

How We Work

• Offering Freedom & Flexibility. We’re a distributed team working from around the globe, with core teams in Tampa, Florida and San Diego, California. We give our team members a high degree of workplace flexibility with many options for remote work. As a team, we take full ownership for our results.
• Tackling Exciting Challenges. The retail landscape is undergoing major changes. We come up with new ways brands and retailers can navigate these shifts in consumer behavior to weather the commerce evolution. Then we turn these ideas into beautiful, smart software.
• Taking Ownership. We don’t accept the status quo, and we challenge ourselves, our processes, our services, and each other to deliver the best possible experience.
• Being Truthful & Inclusive. We are transparent in our decisions and our communication, and we value and respect feedback from any source, whether internal or external. We only win as a team, and we understand that everyone needs to stay involved, be empowered, and be held accountable.

What’s in it for you

1. Learn and evolve your skills using the latest and greatest technology tools in a rapidly growing company.
2. Learn from the best people around you. We constantly challenge the status quo and invent new ways of building a great product.
3. Flexible hours. Join daily standups, sprint planning, and retrospective meetings. Other than that you’re in control of your own schedule.
4. 100% remote. Work anywhere, whether it is remotely in the comfort of your home, in a shared co-working space, in an RV on the beach, or while being a nomad in another country.
5. Work on challenging problems, innovate, and positively impact many people's lives while having fun doing it.

Required Qualifications

• Upper-intermediate to fluent speaking and writing English. Able to have a real-time conversation.
• 5+ years of full-time hands-on Business System Analyst experience.
• Ability to read and understand source code written in Python and/or JavaScript.
• Familiarity with the SDLC and software development.
• Experience with Agile/Scrum methodology.
• Excellent research skills - the ability to research technology, customer needs and industry trends.
• Work well within a team environment and under pressure.
• Demonstrates strong attention to detail, ensuring accuracy and precision in all tasks and deliverables.
• Process driver with a “Get it done” attitude.
• Effective listening and a strong commitment to provide excellent customer service.

Nice to haves

• Bachelor’s degree in Computer Science or equivalent demonstrated ability.
• Experience as a Technical Writer within a Software Engineering team.

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and is looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, the latest technologies, and consistent processes to help companies scale.

What is the length of your engagements?

Most of our long-term full-time engagements last multiple years. It allows you to evolve your career with the client company taking on more responsibilities.

What’s your company size?

The Right Balance team is 60+ engineers going to 100+ by the end of the year. The current client size team is 25+ people. The timing is great to be a part of a rapidly growing team making meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current engagement is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

Client First: we only win when our clients win. We treat client challenges as our own.

Ownership: we embrace responsibility, taking on challenges, getting them to completion, and enjoying getting things done.

Quality: we’re passionate about achieving quality outcomes by applying meticulous attention to detail.