Overview

We're looking for a strong senior-level Support Engineer. Headquartered in Los Angeles, California, Right Balance applies the latest technology and the best engineering practices to help businesses grow. We’re in the top 50 companies to watch in LA.

Project Details

Our client just raised a $50M series B round of funding and is looking to double the engineering team in the next 6 months. It’s your chance to join a high-quality engineering team with the hands-on CTO from SpaceX, MySpace, and Honest Company.

Text messaging adoption is growing rapidly. Now, an average person spends 23 hours a week texting. The product is a text messaging automation software platform allowing E-Commerce store owners to do most of their customer communication over text messaging as opposed to old-school calls and emails.

The technology stack is React.js on the front end with Redux Saga, Storybooks, slick-looking UI with a custom design system, and an AI-powered conversation builder using the Canvas API.

The back-end is powered by Python / Django backend API on top of a PostgreSQL database with Kafka processing high throughput text messages at the scale of 10s of millions of messages per day. Soon we’ll be adding NoSQL and Kubernetes into the mix. Join us, it’ll be a lot of fun!

What’s in it for you

1. Work with the latest and greatest technologies.
2. Learn from the best people. We constantly challenge the status quo, learn from each other, and invent new ways of building a great product.
3. We take advantage of the latest automation tools like automatic deployments, CI/CD pipelines, and more.
4. Flexible hours. Just join daily standups, sprint planning, and retrospective meetings. Other than that you’re in control of your own schedule.
5. Work remotely at the comfort of your home or a shared co-working space.
6. Work on challenging problems, innovate, have fun while doing it.
7. Travel around the world. We offer occasional business trips to work with our clients face to face from their offices.

Required Qualifications

1. 5+ years of full-time hands-on coding experience.
2. 3+ years of full-time hands-on experience with Python, Django (or similar like Flask / FastAPI / Pyramid / Tornado).
3. 2+ years of SQL experience.
4. Intermediate knowledge of raw SQL including but not limited to indexing, using different types of joins and group by.
5. Able to have a conversation about technical details speaking and writing English in real-time.
6. Ability to write clean, modular, scalable, well-tested code, setting an example for others.
7. Ability to lead by example, understand client’s goals, and create and implement solutions to achieve them in a team setting proactively.
8. Strong knowledge of scalable backend API performance and tools.
9. Experience with unit testing.
10. A clear understanding of the runtime complexity of the code being written.
11. Ability to think outside of the box and work on the same project long-term with a high degree of care.

Nice to haves

1. A formal Computer Science degree.
2. Working experience in a proper Agile / Scrum team environment.
3. Deep understanding of automated testing, ability to set up automated
   testing frameworks, testing architecture, data seeding, mocking, and implementing best testing practices.
4. Deep understanding of runtime complexity and memory complexity using
   Big O notation.
5. Growth stage startup experience.
6. Technical leadership experience.

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, and the latest technologies to help companies scale.

What is the length of your projects?

Most of our long-term full-time engagements last multiple years.

What’s your company size?

The Right Balance team is 10 - 15 engineers. The current client size team is 20 people looking to double it this year. It’s exciting to be a part of this growth making some meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current project is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

We value autonomy, grind, empathy, mastery, and giving back to the community. We expect you to be autonomous, working directly with the client to build the best product. We value hard work, helping each other, constant learning as well as open-source contributions, and knowledge sharing.