Overview

Headquartered in Los Angeles, California, Right Balance applies the latest technology and best engineering practices to help businesses grow. We’re in the top 50 companies to watch in LA. Role Overview We’re looking for a strong senior-level account manager to join our team. Account management is a key role in our software development organization. You’ll be working directly with executive entrepreneurs and technologists to facilitate innovation and smooth operations for US-based startups. You’ll be managing Right Balance accounts which include regular one on ones with the client, managing the sales and hiring pipeline, working directly with Right Balance HR on addressing developer and client feedback. You’ll be coming at an amazing time to manage and continue growing a team of bright and talented people.

What’s in it for you

1. Work with open-minded startup professionals on new and exciting ideas.
2. Career growth opportunities in a rapidly growing company.
3. Opportunity to further evolve the account management process for the entire company.
4. Work remotely in the comfort of your home or a shared co-working space.
5. Being able to help real companies make a positive impact globally.

Required Qualifications

• 5+ years of full-time Sales experience.
• 3+ years of full-time Account Management experience.
• 2+ years of Agency experience (Staff Augmentation / Staffing).
• Advanced written and verbal level of English.
• Ability to work in the US time zone.
• Detail-oriented person. Being able to relentlessly make things happen on a set schedule.
• Expert negotiation and problem-solving skills.
• Ability to empathize with the client by putting themselves in their shoes.
• Team management experience including hiring, coaching, effective delegation, and ownership empowerment.
• Expert-level ability to create and systematize robust and repeatable business processes.

Nice to haves

• Experience working in a software development firm.
• Experience managing US-based startup accounts.
• Growth stage startup experience.
• Deep understanding of software development cycle and Agile / Scrum methodologies.
• Industry publications and/or presentations.
• Bachelor’s degree in business or related field. a

Frequently Asked Questions

What are your typical clients?

The majority of our clients are venture-backed startups at the growth stage. Usually, at this stage, the company already achieved a product-market fit and is looking to expand rapidly. That’s where we bring the best engineering practices, strong architecture, the latest technologies, and consistent processes to help companies scale.

What is the length of your engagements?

Most of our long-term full-time engagements last multiple years. It allows you to evolve your career with the client company taking on more responsibilities.

What’s your company size?

The Right Balance team is 60+ engineers going to 100+ by the end of the year. The current client size team is 60+ people. The timing is great to be a part of a rapidly growing team making meaningful contributions.

What happens if the engagement is completed?

Most of our engagements are long-term in nature. That said, if the current engagement is ramping down, we’ll present you with more long-term opportunities to transition into.

What are your core values?

Client First: we only win when our clients win. We treat client challenges as our own.

Ownership: we embrace responsibility, taking on challenges, getting them to completion, and enjoying getting things done.

Quality: we’re passionate about achieving quality outcomes by applying meticulous attention to detail.